Discounts & Loyalty Program
We are the only salon in Victoria, and even Australia to offer multiple discounts & have a loyalty app
$10 OFF First Appointment
A New Client is someone (person) who has never visited Pawfect Friends Aus before,
and never brought a dog to us to be groomed (at any Pawfect Friends Aus location)
A New Client is not someone of the same household, who is bringing a new dog to us. A New Client is someone who resides at a seperate residence.
A New Client is not someone who has brought a previous dog to be groomed,
and then recently purchased a new dog. This new dog does not constitute
as a new client, as their owner has been to Pawfect Friends Aus before,
and there for does not qualify for the New Client Discount.
If a New Client books in, and less than 24 hours notice is given to either cancel or
reschedule, or they simply don't show up, then that New Client forfeits their
New Client discount of $10, and any further appointments will be charged at full price.
Refer a Friend Discount
An existing client who refers someone (no matter how many dogs
the referred client has) to us will be rewarded with a 30% off voucher
to use at their next appointment.
The referred person must reside at a seperate address to the one referring.
There will only be 1 voucher applied to the clients (person who referred) file.
This means that if the referee has multiple dogs, only 1 dog will have the voucher
eg - Refer 1 friend, Receive 1 x 30% OFF voucher to use for 1 dog
Refer 2 friends, Receive 2 x 30% OFF vouchers (can only use 1 discount per visit)
Referred client must name the person who referred them on, or prior to their appointment. (Referee Name will not be taken after appointment)
Only after the Referred client has been to their appointment will the 30% off voucher be applied to the Referee's account. (this is to prevent referee receiving a discount, when a referred client ghost books.)- booking in, then cancelling and never returning -
There is no limit to the amount of referral discounts a client may receive. The more people you refer (who book in, and show up to their appointment), the more 30% off vouchers you will receive.
3rd Stamp - $10 OFF 6th Stamp - $20 OFF 10th Stamp - $35 OFF
The discounts are a single discount. Therefor a client who has 2 dogs does not receive 2 x $10 OFF, they will receive 1 x $10 OFF to use for 1 dog.
This is to keep it fair, as clients with multiple dogs will receive multiple stamps in one visit, therefor reaching discounts much sooner than a client with one dog.
It is the clients responsibility to download Pawfect Friends Aus App. (Stamp Me)
It is the clients responsibility to have their phone (with the App) present at the pickup
of their appointment.
No stamp on the Pawfect Friends Aus Loyalty App will be added prior to drop off
at your appointment time
No stamp will be added 24 hours after your appointment.
NOTE: We do not combine any discounts.
Therefor, if you have more than 1 Loyalty discount, you may use 1 only at a time.
You can not combine a Loyalty discount with a Cash discount or Referral discount, you must chose which one you wish to use on the day. All other discounts will stay on your file for your next visit, they do not expire.